Файл: Just Wallet 2.0.4/application/controllers/account/Support.php
Строк: 251
<?php defined('BASEPATH') OR exit('No direct script access allowed');
/**
* Just Wallet
* Copyright (c), Just Didigital Tech
* Author code Anna Kantemirova and Sergey Plaxin
* Site developer http://justigniter.io/
* License https://codecanyon.net/licenses/terms/regular
**/
class Support extends Private_Controller {
/**
* Constructor
*/
function __construct()
{
parent::__construct();
// load the language file
$this->lang->load('users');
// load the users model
$this->load->model('users_model');
$this->load->model('support_model');
$this->load->model('events_model');
$this->load->model('template_model');
// set constants
define('REFERRER', "referrer");
define('THIS_URL', base_url('account/support'));
define('DEFAULT_LIMIT', $this->settings->per_page_limit);
define('DEFAULT_OFFSET', 0);
define('DEFAULT_SORT', "id");
define('DEFAULT_DIR', "desc");
// use the url in session (if available) to return to the previous filter/sorted/paginated list
if ($this->session->userdata(REFERRER))
{
$this->_redirect_url = $this->session->userdata(REFERRER);
}
else
{
$this->_redirect_url = THIS_URL;
}
}
/**
* Default
*/
function index()
{
$user = $this->users_model->get_user($this->user['id']);
$username = $user['username'];
// get parameters
$limit = $this->input->get('limit') ? $this->input->get('limit', TRUE) : DEFAULT_LIMIT;
$offset = $this->input->get('offset') ? $this->input->get('offset', TRUE) : DEFAULT_OFFSET;
$sort = $this->input->get('sort') ? $this->input->get('sort', TRUE) : DEFAULT_SORT;
$dir = $this->input->get('dir') ? $this->input->get('dir', TRUE) : DEFAULT_DIR;
// get filters
$filters = array();
if ($this->input->get('id', TRUE))
{
$id_xss = $this->security->xss_clean($this->input->get('id'));
$id_string = htmlentities($id_xss, ENT_QUOTES, "UTF-8");
$filters['id'] = $id_string;
}
// build filter string
$filter = "";
foreach ($filters as $key => $value)
{
$filter .= "&{$key}={$value}";
}
// are filters being submitted?
if ($this->input->post())
{
if ($this->input->post('clear'))
{
// reset button clicked
redirect(THIS_URL);
}
else
{
// apply the filter(s)
$filter = "";
if ($this->input->post('id'))
{
$filter .= "&id=" . $this->input->post('id', TRUE);
}
// redirect using new filter(s)
redirect(THIS_URL . "?sort={$sort}&dir={$dir}&limit={$limit}&offset={$offset}{$filter}");
}
$ticket = $this->support_model->get_list_tickets($limit, $offset, $filters, $sort, $dir, $username);
}
// setup page header data
$this->set_title(sprintf(lang('users support title_1'), $this->settings->site_name));
// reload the new user data and store in session
$data = $this->includes;
$ticket = $this->support_model->get_list_tickets($limit, $offset, $filters, $sort, $dir, $username);
$user = $this->users_model->get_user($this->user['id']);
// build pagination
$this->pagination->initialize(array(
'base_url' => THIS_URL . "?sort={$sort}&dir={$dir}&limit={$limit}{$filter}",
'total_rows' => $ticket['total'],
'per_page' => $limit
));
// set content data
$content_data = array(
'user' => $user,
'username' => $username,
'this_url' => THIS_URL,
'ticket' => $ticket['results'],
'total' => $ticket['total'],
'filters' => $filters,
'filter' => $filter,
'pagination' => $this->pagination->create_links(),
'limit' => $limit,
'offset' => $offset,
'sort' => $sort,
'dir' => $dir
);
// load views
$data['content'] = $this->load->view('account/support/support', $content_data, TRUE);
$this->load->view($this->template, $data);
}
/**
* Detail ticket
*/
function detail_ticket($code = NULL)
{
$user = $this->users_model->get_user($this->user['id']);
// make sure we have a numeric id
if (is_null($code))
{
redirect(THIS_URL);
}
// get the data
$ticket = $this->support_model->get_detail_ticket($code, $user['username']);
$log_comment = $this->support_model->get_log_comment($ticket['id']);
// if empty results, return to list
if ( ! $ticket)
{
redirect(THIS_URL);
}
// setup page header data
$this->set_title( lang('users tickets detail') );
$data = $this->includes;
// set content data
$content_data = array(
'this_url' => THIS_URL,
'user' => $user,
'cancel_url' => THIS_URL,
'ticket' => $ticket,
'log_comment' => $log_comment,
'ticket_id' => $code
);
// load views
$data['content'] = $this->load->view('account/support/detail_ticket', $content_data, TRUE);
$this->load->view($this->template, $data);
}
/**
* Add user comment
*/
function add_user_comment($code)
{
// get the data
$user = $this->users_model->get_user($this->user['id']);
$ticket = $this->support_model->get_detail_ticket($code, $user['username']);
$this->form_validation->set_rules('comment', lang('admin tickets enter'), 'required');
if ($this->form_validation->run() == TRUE) {
$comment = $this->security->xss_clean($this->input->post("comment", TRUE));
if ($ticket['status'] != "2" && $ticket['user'] == $user['username']) {
$comments = $this->support_model->add_admin_comment(array(
"id_ticket" => $ticket['id'],
"date" => date('Y-m-d H:i:s'),
"user" => $user['username'],
"role" => "1",
"comment" => $comment,
)
);
// Register event
$event = $this->events_model->register_event(array(
"type" => "4",
"user" => $user['username'],
"ip" => $_SERVER['REMOTE_ADDR'],
"date" => date('Y-m-d H:i:s'),
"code" => uniqid("evn_"),
)
);
} else {
$this->session->set_flashdata('error', lang('users tickets new_error'));
redirect(site_url("account/support"));
}
} else {
$this->session->set_flashdata('error', lang('users tickets new_error'));
redirect(site_url("account/support"));
}
// update ticket status
$this->support_model->update_ticket($ticket['id'],
array(
"status" => "0",
)
);
$this->session->set_flashdata('message', lang('users tickets new_success'));
redirect(site_url("account/support"));
}
/**
* Close ticket
*/
function close_ticket($code)
{
// get the data
$user = $this->users_model->get_user($this->user['id']);
$ticket = $this->support_model->get_detail_ticket($code, $user['username']);
if ($ticket['status'] != "2" && $ticket['user'] == $user['username']) {
// update ticket status
$this->support_model->update_ticket($ticket['id'],
array(
"status" => "2",
)
);
// Register event
$event = $this->events_model->register_event(array(
"type" => "5",
"user" => $user['username'],
"ip" => $_SERVER['REMOTE_ADDR'],
"date" => date('Y-m-d H:i:s'),
"code" => uniqid("evn_"),
)
);
} else {
$this->session->set_flashdata('error', lang('users tickets close_error'));
redirect(site_url("account/support"));
}
$this->session->set_flashdata('message', lang('ausers tickets close_success'));
redirect(site_url("account/support"));
}
/**
* Reopen ticket
*/
function reopen_ticket($code)
{
// get the data
$user = $this->users_model->get_user($this->user['id']);
$ticket = $this->support_model->get_detail_ticket($code, $user['username']);
if ($ticket['status'] == "2" && $ticket['user'] == $user['username']) {
// update ticket status
$this->support_model->update_ticket($ticket['id'],
array(
"status" => "1",
)
);
// Register event
$event = $this->events_model->register_event(array(
"type" => "5",
"user" => $user['username'],
"ip" => $_SERVER['REMOTE_ADDR'],
"date" => date('Y-m-d H:i:s'),
"code" => uniqid("evn_"),
)
);
} else {
$this->session->set_flashdata('error', lang('users tickets close_error'));
redirect(site_url("account/support"));
}
$this->session->set_flashdata('message', lang('ausers tickets close_success'));
redirect(site_url("account/support"));
}
/**
* Add ticket
*/
function new_ticket()
{
$user = $this->users_model->get_user($this->user['id']);
// setup page header data
$this->set_title(sprintf(lang('users support new_ticket'), $this->settings->site_name));
$data = $this->includes;
// set content data
$content_data = array(
'user' => $user,
);
// load views
$data['content'] = $this->load->view('account/support/new_ticket', $content_data, TRUE);
$this->load->view($this->template, $data);
}
/**
* New ticket
*/
function add_ticket()
{
$user = $this->users_model->get_user($this->user['id']);
$this->form_validation->set_rules('title', lang('users support title'), 'required');
$this->form_validation->set_rules('comment', lang('users support message'), 'required');
if ($this->form_validation->run() == FALSE)
{
$this->session->set_flashdata('error', lang('users tickets add_error'));
redirect(site_url("account/support/new_ticket"));
}
else
{
$title = $this->security->xss_clean($this->input->post("title", TRUE));
$comment = $this->security->xss_clean($this->input->post("comment", TRUE));
$code = uniqid("tic_");
$ticket = $this->support_model->add_ticket(array(
"date" => date('Y-m-d H:i:s'),
"user" => $user['username'],
"title" => $title,
"status" => "0",
"code" => $code,
"message" => $comment,
)
);
// Register event
$event = $this->events_model->register_event(array(
"type" => "3",
"user" => $user['username'],
"ip" => $_SERVER['REMOTE_ADDR'],
"date" => date('Y-m-d H:i:s'),
"code" => uniqid("evn_"),
)
);
$this->session->set_flashdata('message', lang('users tickets add_success'));
redirect(site_url('account/support'));
}
}
}