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Файл: Just Wallet 2.0.4/application/controllers/account/Support.php
Строк: 251
<?php defined('BASEPATH') OR exit('No direct script access allowed');

/**
 * Just Wallet
 * Copyright (c), Just Didigital Tech
 * Author code Anna Kantemirova and Sergey Plaxin
 * Site developer http://justigniter.io/
 * License https://codecanyon.net/licenses/terms/regular
**/

class Support extends Private_Controller {

    
/**
     * Constructor
     */
    
function __construct()
    {
        
parent::__construct();

        
// load the language file
        
$this->lang->load('users');

        
// load the users model
        
$this->load->model('users_model');
        
$this->load->model('support_model');
        
$this->load->model('events_model');
        
$this->load->model('template_model');
      
        
// set constants
        
define('REFERRER'"referrer");
        
define('THIS_URL'base_url('account/support'));
        
define('DEFAULT_LIMIT'$this->settings->per_page_limit);
        
define('DEFAULT_OFFSET'0);
        
define('DEFAULT_SORT'"id");
        
define('DEFAULT_DIR'"desc");

        
// use the url in session (if available) to return to the previous filter/sorted/paginated list
        
if ($this->session->userdata(REFERRER))
        {
            
$this->_redirect_url $this->session->userdata(REFERRER);
        }
        else
        {
            
$this->_redirect_url THIS_URL;
        }
    }
  
    
/**
    * Default
    */
    
function index()
    {

        
$user $this->users_model->get_user($this->user['id']);
        
        
$username $user['username'];
        
        
// get parameters
        
$limit  $this->input->get('limit')  ? $this->input->get('limit'TRUE)  : DEFAULT_LIMIT;
        
$offset $this->input->get('offset') ? $this->input->get('offset'TRUE) : DEFAULT_OFFSET;
        
$sort   $this->input->get('sort')   ? $this->input->get('sort'TRUE)   : DEFAULT_SORT;
        
$dir    $this->input->get('dir')    ? $this->input->get('dir'TRUE)    : DEFAULT_DIR;
        
        
// get filters
        
$filters = array();
            
        if (
$this->input->get('id'TRUE))
        {
              
$id_xss $this->security->xss_clean($this->input->get('id'));
            
$id_string htmlentities($id_xssENT_QUOTES"UTF-8");
            
$filters['id'] = $id_string;
        }
        
        
// build filter string
        
$filter "";
        foreach (
$filters as $key => $value)
        {
            
$filter .= "&{$key}={$value}";
        }
            
        
// are filters being submitted?
        
if ($this->input->post())
        {
            if (
$this->input->post('clear'))
            {
                
// reset button clicked
                
redirect(THIS_URL);
            }
            else
            {
                
// apply the filter(s)
                
$filter "";

                if (
$this->input->post('id'))
                {
                    
$filter .= "&id=" $this->input->post('id'TRUE);
                }

                
// redirect using new filter(s)
                
redirect(THIS_URL "?sort={$sort}&dir={$dir}&limit={$limit}&offset={$offset}{$filter}");
            }
                    
            
$ticket $this->support_model->get_list_tickets($limit$offset$filters$sort$dir$username);
                
        }
        
        
// setup page header data
        
$this->set_title(sprintf(lang('users support title_1'), $this->settings->site_name));
        
// reload the new user data and store in session

        
$data $this->includes;
                    
        
$ticket $this->support_model->get_list_tickets($limit$offset$filters$sort$dir$username);
        
        
$user $this->users_model->get_user($this->user['id']);
                    
        
// build pagination
        
$this->pagination->initialize(array(
            
'base_url'   => THIS_URL "?sort={$sort}&dir={$dir}&limit={$limit}{$filter}",
            
'total_rows' => $ticket['total'],
            
'per_page'   => $limit
        
));
            
        
// set content data
        
$content_data = array(
            
'user'       => $user,
            
'username'   => $username,
            
'this_url'   => THIS_URL,
            
'ticket'     => $ticket['results'],
            
'total'         => $ticket['total'],
            
'filters'    => $filters,
            
'filter'     => $filter,
            
'pagination' => $this->pagination->create_links(),
            
'limit'      => $limit,
            
'offset'     => $offset,
            
'sort'       => $sort,
            
'dir'        => $dir
        
);


        
// load views
        
$data['content'] = $this->load->view('account/support/support'$content_dataTRUE);
        
$this->load->view($this->template$data);

    }
  
      
/**
    * Detail ticket
    */
    
function detail_ticket($code NULL)
    {

        
$user $this->users_model->get_user($this->user['id']);
               
        
// make sure we have a numeric id
        
if (is_null($code))
        {
            
redirect(THIS_URL);
        }

        
// get the data
        
$ticket $this->support_model->get_detail_ticket($code$user['username']);
    
        
$log_comment $this->support_model->get_log_comment($ticket['id']);

        
// if empty results, return to list
        
if ( ! $ticket)
        {
            
redirect(THIS_URL);
        }

        
// setup page header data
        
$this->set_titlelang('users tickets detail') );

        
$data $this->includes;

        
// set content data
        
$content_data = array(
            
'this_url'           => THIS_URL,
            
'user'              => $user,
            
'cancel_url'        => THIS_URL,
            
'ticket'              => $ticket,
            
'log_comment'          => $log_comment,
            
'ticket_id'           => $code
        
);

        
// load views
        
$data['content'] = $this->load->view('account/support/detail_ticket'$content_dataTRUE);
        
$this->load->view($this->template$data);

    }
    
    
/**
    * Add user comment
    */
    
function add_user_comment($code)
    {
        
// get the data
        
$user $this->users_model->get_user($this->user['id']);
        
$ticket $this->support_model->get_detail_ticket($code$user['username']);
        
        
$this->form_validation->set_rules('comment'lang('admin tickets enter'), 'required');
        
        if (
$this->form_validation->run() == TRUE) {
            
            
$comment $this->security->xss_clean($this->input->post("comment"TRUE));
            
            if (
$ticket['status'] != "2" && $ticket['user'] == $user['username']) {

                
$comments $this->support_model->add_admin_comment(array(
                    
"id_ticket"     => $ticket['id'],
                    
"date"          => date('Y-m-d H:i:s'),
                    
"user"          => $user['username'],
                    
"role"          => "1",
                    
"comment"       => $comment,
                    )
                 );
                
                
// Register event
                            
                
$event $this->events_model->register_event(array(
                    
"type"                 => "4",
                    
"user"              => $user['username'],
                    
"ip"                => $_SERVER['REMOTE_ADDR'],
                    
"date"                   => date('Y-m-d H:i:s'),
                    
"code"                  => uniqid("evn_"),
                    )
                );

                
            } else {

                
$this->session->set_flashdata('error'lang('users tickets new_error'));
                
redirect(site_url("account/support"));

            }
            
        } else {

            
$this->session->set_flashdata('error'lang('users tickets new_error'));
            
redirect(site_url("account/support"));

        }
            
        
// update ticket status
        
$this->support_model->update_ticket($ticket['id'],
            array(
                
"status"   => "0",
            )
        );
            
        
$this->session->set_flashdata('message'lang('users tickets new_success'));
        
redirect(site_url("account/support"));

    }
    
    
/**
    * Close ticket
    */
    
function close_ticket($code)
    {

        
// get the data
        
$user $this->users_model->get_user($this->user['id']);
        
$ticket $this->support_model->get_detail_ticket($code$user['username']);

        if (
$ticket['status'] != "2" && $ticket['user'] == $user['username']) {

            
// update ticket status
            
$this->support_model->update_ticket($ticket['id'],
                array(
                    
"status"   => "2",
                    )
                );
            
            
// Register event
                            
            
$event $this->events_model->register_event(array(
                
"type"                 => "5",
                
"user"              => $user['username'],
                
"ip"                => $_SERVER['REMOTE_ADDR'],
                
"date"                   => date('Y-m-d H:i:s'),
                
"code"                  => uniqid("evn_"),
                )
            );

        } else {

            
$this->session->set_flashdata('error'lang('users tickets close_error'));
            
redirect(site_url("account/support"));

        }

        
$this->session->set_flashdata('message'lang('ausers tickets close_success'));
        
redirect(site_url("account/support"));

    }
  
  
/**
    * Reopen ticket
    */
    
function reopen_ticket($code)
    {

        
// get the data
        
$user $this->users_model->get_user($this->user['id']);
        
$ticket $this->support_model->get_detail_ticket($code$user['username']);

        if (
$ticket['status'] == "2" && $ticket['user'] == $user['username']) {

            
// update ticket status
            
$this->support_model->update_ticket($ticket['id'],
                array(
                    
"status"   => "1",
                    )
                );
            
            
// Register event
                            
            
$event $this->events_model->register_event(array(
                
"type"                 => "5",
                
"user"              => $user['username'],
                
"ip"                => $_SERVER['REMOTE_ADDR'],
                
"date"                   => date('Y-m-d H:i:s'),
                
"code"                  => uniqid("evn_"),
                )
            );

        } else {

            
$this->session->set_flashdata('error'lang('users tickets close_error'));
            
redirect(site_url("account/support"));

        }

        
$this->session->set_flashdata('message'lang('ausers tickets close_success'));
        
redirect(site_url("account/support"));

    }
    
    
/**
    * Add ticket
    */
    
function new_ticket()
    {
                
$user $this->users_model->get_user($this->user['id']);

        
// setup page header data
        
$this->set_title(sprintf(lang('users support new_ticket'), $this->settings->site_name));

        
$data $this->includes;
        
        
// set content data
        
$content_data = array(
            
'user'  => $user,    
        );

        
// load views
        
$data['content'] = $this->load->view('account/support/new_ticket'$content_dataTRUE);
        
$this->load->view($this->template$data);
    }
    
    
/**
    * New ticket
    */
    
function add_ticket()
    {

        
$user $this->users_model->get_user($this->user['id']);
        
        
$this->form_validation->set_rules('title'lang('users support title'), 'required');
        
$this->form_validation->set_rules('comment'lang('users support message'), 'required');
            
        if (
$this->form_validation->run() == FALSE)
        {

            
$this->session->set_flashdata('error'lang('users tickets add_error'));
            
redirect(site_url("account/support/new_ticket"));

        }
        else
        {

            
$title $this->security->xss_clean($this->input->post("title"TRUE));
            
$comment $this->security->xss_clean($this->input->post("comment"TRUE));
            
$code uniqid("tic_");

            
$ticket $this->support_model->add_ticket(array(
                
"date"       => date('Y-m-d H:i:s'),
                
"user"       => $user['username'],
                
"title"      => $title,
                
"status"     => "0",
                
"code"       => $code,
                
"message"   => $comment,
                )
            );
            
            
// Register event
                            
            
$event $this->events_model->register_event(array(
                
"type"                 => "3",
                
"user"              => $user['username'],
                
"ip"                => $_SERVER['REMOTE_ADDR'],
                
"date"                   => date('Y-m-d H:i:s'),
                
"code"                  => uniqid("evn_"),
                )
            );

            
$this->session->set_flashdata('message'lang('users tickets add_success'));
            
redirect(site_url('account/support'));
        }

    }
  
}
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