Файл: WHMCS TEMPLATE/cloudmewhmcs/viewticket.tpl
Строк: 166
{if $invalidTicketId}
{include
file="$template/includes/alert.tpl" type="danger"
title=$LANG.thereisaproblem msg=$LANG.supportticketinvalid
textcenter=true}
{else}
{if $closedticket}
{include
file="$template/includes/alert.tpl" type="warning"
msg=$LANG.supportticketclosedmsg textcenter=true}
{/if}
{if
$errormessage}
{include
file="$template/includes/alert.tpl" type="error"
errorshtml=$errormessage}
{/if}
{/if}
{if !$invalidTicketId}
<div class="panel panel-info panel-collapsable{if !$postingReply}
panel-collapsed{/if} hidden-print">
<div
class="panel-heading" id="ticketReply">
<div class="collapse-icon pull-right">
<i class="fa fa-{if
!$postingReply}plus{else}minus{/if}"></i>
</div>
<h3 class="panel-title">
<i class="fa fa-pencil"></i>
{$LANG.supportticketsreply}
</h3>
</div>
<div class="panel-body{if !$postingReply}
panel-body-collapsed{/if}">
<form
method="post"
action="{$smarty.server.PHP_SELF}?tid={$tid}&c={$c}&postreply=true"
enctype="multipart/form-data" role="form"
id="frmReply">
<div
class="row">
<div
class="form-group col-sm-4">
<label
for="inputName">{$LANG.supportticketsclientname}</label>
{if $loggedin}
<input
class="form-control disabled" type="text"
id="inputName" value="{$clientname}"
disabled="disabled" />{else}<input
class="form-control" type="text"
name="replyname" id="inputName"
value="{$replyname}" />
{/if}
</div>
<div class="form-group
col-sm-5">
<label
for="inputEmail">{$LANG.supportticketsclientemail}</label>
{if $loggedin}
<input
class="form-control disabled" type="text"
id="inputEmail" value="{$email}"
disabled="disabled" />{else}<input
class="form-control" type="text"
name="replyemail" id="inputEmail"
value="{$replyemail}" />
{/if}
</div>
</div>
<div class="form-group">
<label
for="inputMessage">{$LANG.contactmessage}</label>
<textarea name="replymessage"
id="inputMessage" rows="12" class="form-control
markdown-editor"
data-auto-save-name="client_ticket_reply_{$tid}">{$replymessage}</textarea>
</div>
<div class="row
form-group">
<div
class="col-sm-12">
<label
for="inputAttachments">{$LANG.supportticketsticketattachments}</label>
</div>
<div
class="col-sm-9">
<input
type="file" name="attachments[]"
id="inputAttachments" class="form-control" />
<div
id="fileUploadsContainer"></div>
</div>
<div class="col-sm-3">
<button type="button" class="btn
btn-default btn-block"
onclick="extraTicketAttachment()">
<i class="fa fa-plus"></i> {$LANG.addmore}
</button>
</div>
<div class="col-xs-12 ticket-attachments-message
text-muted">
{$LANG.supportticketsallowedextensions}: {$allowedfiletypes}
</div>
</div>
<div
class="form-group text-center">
<input
class="btn btn-primary" type="submit"
name="save" value="{$LANG.supportticketsticketsubmit}"
/>
<input class="btn btn-default"
type="reset" value="{$LANG.cancel}"
onclick="jQuery('#ticketReply').click()" />
</div>
</form>
</div>
</div>
<div class="panel panel-info
visible-print-block">
<div
class="panel-heading">
<h3
class="panel-title">
{$LANG.ticketinfo}
</h3>
</div>
<div
class="panel-body container-fluid">
<div
class="row">
<div class="col-md-2
col-xs-6">
<b>{$LANG.supportticketsticketid}</b><br />{$tid}
</div>
<div class="col-md-4
col-xs-6">
<b>{$LANG.supportticketsticketsubject}</b><br
/>{$subject}
</div>
<div
class="col-md-2 col-xs-6">
<b>{$LANG.supportticketspriority}</b><br />{$urgency}
</div>
<div class="col-md-4
col-xs-6">
<b>{$LANG.supportticketsdepartment}</b><br
/>{$department}
</div>
</div>
</div>
</div>
{foreach from=$descreplies key=num
item=reply}
<div class="ticket-reply markdown-content{if
$reply.admin} staff{/if}">
<div
class="date">
{$reply.date}
</div>
<div class="user">
<i class="fa fa-user"></i>
<span
class="name">
{$reply.name}
</span>
<span class="type">
{if $reply.admin}
{$LANG.supportticketsstaff}
{elseif $reply.contactid}
{$LANG.supportticketscontact}
{elseif $reply.userid}
{$LANG.supportticketsclient}
{else}
{$reply.email}
{/if}
</span>
</div>
<div class="message">
{$reply.message}
{if $reply.id &&
$reply.admin && $ratingenabled}
<div
class="clearfix">
{if $reply.rating}
<div class="rating-done">
{for $rating=1 to 5}
<span class="star{if (5 - $reply.rating) < $rating}
active{/if}"></span>
{/for}
<div
class="rated">{$LANG.ticketreatinggiven}</div>
</div>
{else}
<div class="rating" ticketid="{$tid}"
ticketkey="{$c}" ticketreplyid="{$reply.id}">
<span class="star"
rate="5"></span>
<span class="star" rate="4"></span>
<span class="star"
rate="3"></span>
<span class="star" rate="2"></span>
<span class="star"
rate="1"></span>
</div>
{/if}
</div>
{/if}
</div>
{if
$reply.attachments}
<div
class="attachments">
<strong>{$LANG.supportticketsticketattachments}
({$reply.attachments|count})</strong>
<ul>
{foreach from=$reply.attachments key=num
item=attachment}
<li><i class="fa
fa-file-o"></i> <a href="dl.php?type={if
$reply.id}ar&id={$reply.id}{else}a&id={$id}{/if}&i={$num}">{$attachment}</a></li>
{/foreach}
</ul>
</div>
{/if}
</div>
{/foreach}
{/if}