Файл: whmcs/templates/portal/viewticket.tpl
Строк: 228
{if
$error}
<p>{$LANG.supportticketinvalid}</p>
{else}
{literal}
<script
language="javascript">
jQuery(document).ready(function(){
jQuery("#addfileupload").click(function () {
jQuery("#fileuploads").append("<input
type=\"file\" name=\"attachments[]\"
size=\"50\"><br />");
return false;
});
});
function rating_hover(id) {
var selrating=id.split('_');
for(var i=1; i<=5; i++){
if(i<=selrating[1])
document.getElementById(selrating[0]+'_'+i).style.background="url(images/rating_pos.png)";
if(i>selrating[1])
document.getElementById(selrating[0]+'_'+i).style.background="url(images/rating_neg.png)";
}
}
function rating_leave(id){
for(var i=1; i<=5; i++){
document.getElementById(id+'_'+i).style.background="url(images/rating_neg.png)";
}
}
function rating_select(id){
{/literal}window.location='viewticket.php?tid={$tid}&c={$c}&rating='+id;{literal}
}
</script>
{/literal}
<h2>{$LANG.supportticketsviewticket}
#{$tid}</h2>
{if $errormessage}
<div
class="errorbox">{$errormessage}</div>
<br
/>
{/if}
<table width="100%" border="0"
cellpadding="10" cellspacing="0"
class="data">
<tr>
<th>{$LANG.supportticketsdepartment}</th>
<th>{$LANG.supportticketsdate}</th>
<th>{$LANG.supportticketssubject}</th>
<th>{$LANG.supportticketsstatus}</th>
<th>{$LANG.supportticketsticketurgency}</th>
</tr>
<tr>
<td>{$department}</td>
<td>{$date}</td>
<td>{$subject}</td>
<td>{$status}</td>
<td>{$urgency}</td>
</tr>
</table>
<br />
{if $customfields}
<table
width="100%" cellspacing="0" cellpadding="0"
class="frame">
<tr>
<td><table
width="100%" border="0" cellpadding="10"
cellspacing="0">
{foreach key=num item=customfield
from=$customfields}
<tr>
<td
width="150"
class="fieldarea">{$customfield.name}:</td>
<td>{$customfield.value} </td>
</tr>
{/foreach}
</table></td>
</tr>
</table>
<br />
{/if}
<div
class="clientticketreplyheader">
<table
width="100%" border="0" cellpadding="10"
cellspacing="0">
<tr>
<td>{$user|replace:"<br />
":" ||
"}</td>
<td
align="right">{$date}</td>
</tr>
</table>
</div>
<div
class="clientticketreply">{$message}{if $attachments}<br
/>
<br />
<b>{$LANG.supportticketsticketattachments}</b><br />
{foreach from=$attachments key=num item=attachment} <img
src="images/article.gif" class="absmiddle"
border="0" alt="{$attachment}" /> <a
href="dl.php?type=a&id={$id}&i={$num}">{$attachment}</a><br
/>
{/foreach}{/if}</div>
{foreach key=num item=reply
from=$replies}
<div class="{if
$reply.admin}admin{else}client{/if}ticketreplyheader">
<table
width="100%" border="0" cellpadding="10"
cellspacing="0">
<tr>
<td>{$reply.user|replace:"<br />
":" ||
"}</td>
<td
align="right">{$reply.date}</td>
</tr>
</table>
</div>
<div class="{if
$reply.admin}admin{else}client{/if}ticketreply">{$reply.message}{if
$reply.attachments}<br />
<br />
<b>{$LANG.supportticketsticketattachments}</b><br />
{foreach from=$reply.attachments key=num item=attachment} <img
src="images/article.gif" class="absmiddle"
border="0" alt="{$attachment}" /> <a
href="dl.php?type=ar&id={$reply.id}&i={$num}">{$attachment}</a><br
/>
{/foreach}{/if}
{if $reply.admin && $ratingenabled}{if
$reply.rating}
<table align="right"
cellspacing="0" cellpadding="0">
<tr
height="16">
<td>{$LANG.ticketreatinggiven} </td>
<td
width="16" background="images/rating_{if
$reply.rating>=1}pos{else}neg{/if}.png"></td>
<td
width="16" background="images/rating_{if
$reply.rating>=2}pos{else}neg{/if}.png"></td>
<td
width="16" background="images/rating_{if
$reply.rating>=3}pos{else}neg{/if}.png"></td>
<td
width="16" background="images/rating_{if
$reply.rating>=4}pos{else}neg{/if}.png"></td>
<td
width="16" background="images/rating_{if
$reply.rating>=5}pos{else}neg{/if}.png"></td>
</tr>
</table>
{else}
<table align="right"
cellspacing="0" cellpadding="0">
<tr
height="16"
onmouseout="rating_leave('rate{$reply.id}')" style="cursor:
pointer; cursor: hand;">
<td>{$LANG.ticketratingquestion} </td>
<td
onmouseover="rating_hover('rate{$reply.id}_1')"
onclick="rating_select('rate{$reply.id}_1')"><b>{$LANG.ticketratingpoor} </td>
<td width="16" id="rate{$reply.id}_1"
onmouseover="rating_hover(this.id)"
onclick="rating_select(this.id)"
background="images/rating_neg.png"></td>
<td
width="16" id="rate{$reply.id}_2"
onmouseover="rating_hover(this.id)"
onclick="rating_select(this.id)"
background="images/rating_neg.png"></td>
<td
width="16" id="rate{$reply.id}_3"
onmouseover="rating_hover(this.id)"
onclick="rating_select(this.id)"
background="images/rating_neg.png"></td>
<td
width="16" id="rate{$reply.id}_4"
onmouseover="rating_hover(this.id)"
onclick="rating_select(this.id)"
background="images/rating_neg.png"></td>
<td
width="16" id="rate{$reply.id}_5"
onmouseover="rating_hover(this.id)"
onclick="rating_select(this.id)"
background="images/rating_neg.png"></td>
<td
onmouseover="rating_hover('rate{$reply.id}_5')"
onclick="rating_select('rate{$reply.id}_5')"><b> {$LANG.ticketratingexcellent}</td>
</tr>
</table>
{/if}<br />
<br />
<br
/>
{/if}</div>
<br />
{/foreach}
{if
$showclosebutton}
<p align="center">
<input
type="button"
value="{$LANG.supportticketsstatuscloseticket}"
onclick="window.location='{$smarty.server.PHP_SELF}?tid={$tid}&c={$c}&closeticket=true'"
/>
</p>
{/if}
<h3>{$LANG.supportticketsreply}</h3>
<form
method="post"
action="{$smarty.server.PHP_SELF}?tid={$tid}&c={$c}&postreply=true"
enctype="multipart/form-data">
<table
width="100%" cellspacing="0" cellpadding="0"
class="frame">
<tr>
<td><table
width="100%" border="0" cellpadding="10"
cellspacing="0">
<tr>
<td
width="120"
class="fieldarea">{$LANG.supportticketsclientname}</td>
<td>{if $loggedin}{$clientname}{else}
<input type="text" name="replyname" size=30
value="{$replyname}" />
{/if}</td>
</tr>
<tr>
<td
class="fieldarea">{$LANG.supportticketsclientemail}</td>
<td>{if $loggedin}{$email}{else}
<input
type="text" name="replyemail" size=50
value="{$replyemail}" />
{/if}</td>
</tr>
<tr>
<td
colspan="2" class="fieldarea"><textarea
name="replymessage" rows="12" cols="60"
style="width:100%">{$replymessage}</textarea></td>
</tr>
<tr>
<td
class="fieldarea">{$LANG.supportticketsticketattachments}</td>
<td><input type="file"
name="attachments[]" size="50" />
<a href="#" id="addfileupload"><img
src="images/add.gif" class="absmiddle" alt=""
border="0" /> {$LANG.addmore}</a><br />
<div id="fileuploads"></div>
({$LANG.supportticketsallowedextensions}: {$allowedfiletypes})</td>
</tr>
</table></td>
</tr>
</table>
<p align="center">
<input
type="submit"
value="{$LANG.supportticketsticketsubmit}"
class="button" />
</p>
</form>
{/if}<br />