Просмотр архива Отличный Хостинг

{if
$error}

<p>{$LANG.supportticketinvalid}</p>

{else}

{include
file="$template/pageheader.tpl"
title=$LANG.supportticketsviewticket|cat:' #'|cat:$tid}

{if
$errormessage}
<div class="alert alert-error">
    <p
class="bold">{$LANG.clientareaerrors}</p>
   
<ul>
        {$errormessage}
   
</ul>
</div>
{/if}

<h2>{$subject}</h2>

<div
class="ticketdetailscontainer">
    <div
class="col4">
        <div
class="internalpadding">
           
{$LANG.supportticketsubmitted}
            <div
class="detail">{$date}</div>
        </div>
   
</div>
    <div class="col4">
        <div
class="internalpadding">
           
{$LANG.supportticketsdepartment}
            <div
class="detail">{$department}</div>
        </div>

   </div>
    <div class="col4">
        <div
class="internalpadding">
           
{$LANG.supportticketspriority}
            <div
class="detail">{$urgency}</div>
        </div>
   
</div>
    <div class="col4">
        <div
class="internalpadding">
           
{$LANG.supportticketsstatus}
            <div
class="detail">{$status}</div>
        </div>
   
</div>
    <div
class="clear"></div>
</div>

{if
$customfields}
<table class="table table-framed">
{foreach
from=$customfields
item=customfield}
<tr><td>{$customfield.name}:</td><td>{$customfield.value}</td></tr>
{/foreach}
</table>
{/if}

<p><input
type="button" value="{$LANG.clientareabacklink}"
class="btn"
onclick="window.location='supporttickets.php'" /> <input
type="button" value="{$LANG.supportticketsreply}"
class="btn btn-primary"
onclick="jQuery('#replycont').slideToggle()" />{if
$showclosebutton} <input type="button"
value="{$LANG.supportticketsclose}" class="btn
btn-danger"
onclick="window.location='{$smarty.server.PHP_SELF}?tid={$tid}&amp;c={$c}&amp;closeticket=true'"
/>{/if}</p>

<div id="replycont"
class="ticketreplybox{if !$smarty.get.postreply}
hide{/if}">
<form method="post"
action="{$smarty.server.PHP_SELF}?tid={$tid}&amp;c={$c}&amp;postreply=true"
enctype="multipart/form-data"
class="form-stacked">

    <fieldset
class="control-group">

        <div
class="row">
            <div
class="multicol">
                <div
class="control-group">
                    <label
class="control-label bold"
for="name">{$LANG.supportticketsclientname}</label>
    
               <div class="controls">
                     
  {if $loggedin}<input class="input-xlarge disabled"
type="text" id="name" value="{$clientname}"
disabled="disabled" />{else}<input
class="input-xlarge" type="text"
name="replyname" id="name"
value="{$replyname}" />{/if}
                    </div>

               </div>
            </div>
            <div
class="multicol">
                <div
class="control-group">
                    <label
class="control-label bold"
for="email">{$LANG.supportticketsclientemail}</label>
  
                 <div class="controls">
                   
    {if $loggedin}<input class="input-xlarge disabled"
type="text" id="email" value="{$email}"
disabled="disabled" />{else}<input
class="input-xlarge" type="text"
name="replyemail" id="email"
value="{$replyemail}" />{/if}
                   
</div>
                </div>
            </div>
       
</div>

        <div class="control-group">
         
  <label class="control-label bold"
for="message">{$LANG.contactmessage}</label>
           
<div class="controls">
                <textarea
name="replymessage" id="message" rows="12"
class="fullwidth">{$replymessage}</textarea>
           
</div>
        </div>

        <div
class="control-group">
            <label
class="control-label bold"
for="attachments">{$LANG.supportticketsticketattachments}:</label>

           <div class="controls">
                <input
type="file" name="attachments[]"
style="width:70%;" /><br />
                <div
id="fileuploads"></div>
                <a
href="#" onclick="extraTicketAttachment();return
false"><img src="images/add.gif"
align="absmiddle" border="0" />
{$LANG.addmore}</a><br />
               
({$LANG.supportticketsallowedextensions}: {$allowedfiletypes})
           
</div>
        </div>

    </fieldset>

    <p
align="center"><input type="submit"
value="{$LANG.supportticketsticketsubmit}" class="btn
btn-primary" /></p>

</form>
</div>

<div
class="ticketmsgs">
{foreach from=$descreplies key=num
item=reply}
    <div class="{if
$reply.admin}admin{else}client{/if}header">
        <div
style="float:right;">{$reply.date}</div>
        {if
$reply.admin}
            {$reply.name} || {$LANG.supportticketsstaff}
    
   {elseif $reply.contactid}
            {$reply.name} ||
{$LANG.supportticketscontact}
        {elseif $reply.userid}
           
{$reply.name} || {$LANG.supportticketsclient}
        {else}
           
{$reply.name} || {$reply.email}
        {/if}
    </div>
    <div
class="{if $reply.admin}admin{else}client{/if}msg">

       
{$reply.message}

        {if $reply.attachments}
        <div
class="attachments">
           
<strong>{$LANG.supportticketsticketattachments}:</strong><br
/>
            {foreach from=$reply.attachments key=num
item=attachment}
            &nbsp; <img
src="images/article.gif" align="middle" /> <a
href="dl.php?type={if
$reply.id}ar&id={$reply.id}{else}a&id={$id}{/if}&i={$num}">{$attachment}</a><br
/>
            {/foreach}
        </div>
        {/if}

       
{if $reply.id && $reply.admin && $ratingenabled}
       
{if $reply.rating}
        <table class="ticketrating"
align="right">
            <tr>
               
<td>{$LANG.ticketreatinggiven}&nbsp;</td>
               
{foreach from=$ratings item=rating}
                <td
background="images/rating_{if
$reply.rating>=$rating}pos{else}neg{/if}.png"></td>
      
         {/foreach}
            </tr>
        </table>
       
{else}
        <table class="ticketrating"
align="right">
            <tr
onmouseout="rating_leave('rate{$reply.id}')">
               
<td>{$LANG.ticketratingquestion}&nbsp;</td>
               
<td class="point"
onmouseover="rating_hover('rate{$reply.id}_1')"
onclick="rating_select('{$tid}','{$c}','rate{$reply.id}_1')"><strong>{$LANG.ticketratingpoor}&nbsp;</strong></td>

               {foreach from=$ratings item=rating}
                <td
class="star" id="rate{$reply.id}_{$rating}"
onmouseover="rating_hover(this.id)"
onclick="rating_select('{$tid}','{$c}',this.id)"></td>
 
              {/foreach}
                <td class="point"
onmouseover="rating_hover('rate{$reply.id}_5')"
onclick="rating_select('{$tid}','{$c}','rate{$reply.id}_5')"><strong>&nbsp;{$LANG.ticketratingexcellent}</strong></td>

           </tr>
        </table>
{/if}
<div
class="clear"></div>
{/if}

   
</div>
{/foreach}
</div>

<p><input
type="button" value="{$LANG.clientareabacklink}"
class="btn"
onclick="window.location='supporttickets.php'" /> <input
type="button" value="{$LANG.supportticketsreply}"
class="btn btn-primary"
onclick="jQuery('#replycont2').slideToggle()" />{if
$showclosebutton} <input type="button"
value="{$LANG.supportticketsclose}" class="btn
btn-danger"
onclick="window.location='{$smarty.server.PHP_SELF}?tid={$tid}&amp;c={$c}&amp;closeticket=true'"
/>{/if}</p>

<div id="replycont2"
class="ticketreplybox hide">
<form method="post"
action="{$smarty.server.PHP_SELF}?tid={$tid}&amp;c={$c}&amp;postreply=true"
enctype="multipart/form-data"
class="form-stacked">

    <fieldset
class="control-group">

        <div
class="row">
            <div
class="multicol">
                <div
class="control-group">
                    <label
class="control-label bold"
for="name">{$LANG.supportticketsclientname}</label>
    
               <div class="controls">
                     
  {if $loggedin}<input class="input-xlarge disabled"
type="text" id="name" value="{$clientname}"
disabled="disabled" />{else}<input
class="input-xlarge" type="text"
name="replyname" id="name"
value="{$replyname}" />{/if}
                    </div>

               </div>
            </div>
            <div
class="multicol">
                <div
class="control-group">
                    <label
class="control-label bold"
for="email">{$LANG.supportticketsclientemail}</label>
  
                 <div class="controls">
                   
    {if $loggedin}<input class="input-xlarge disabled"
type="text" id="email" value="{$email}"
disabled="disabled" />{else}<input
class="input-xlarge" type="text"
name="replyemail" id="email"
value="{$replyemail}" />{/if}
                   
</div>
                </div>
            </div>
       
</div>

        <div class="control-group">
         
  <label class="control-label bold"
for="message">{$LANG.contactmessage}</label>
           
<div class="controls">
                <textarea
name="replymessage" id="message" rows="12"
class="fullwidth">{$replymessage}</textarea>
           
</div>
        </div>

        <div
class="control-group">
            <label
class="control-label bold"
for="attachments">{$LANG.supportticketsticketattachments}:</label>

           <div class="controls">
                <input
type="file" name="attachments[]"
style="width:70%;" /><br />
                <div
id="fileuploads"></div>
                <a
href="#" onclick="extraTicketAttachment();return
false"><img src="images/add.gif"
align="absmiddle" border="0" />
{$LANG.addmore}</a><br />
               
({$LANG.supportticketsallowedextensions}: {$allowedfiletypes})
           
</div>
        </div>

    </fieldset>

    <p
align="center"><input type="submit"
value="{$LANG.supportticketsticketsubmit}" class="btn
btn-primary" /></p>

</form>
</div>

{/if}