Файл: whmcs/templates/classic/viewticket.tpl
Строк: 234
{if
$error}
<p>{$LANG.supportticketinvalid}</p>
{else}
{literal}<script
language="javascript">
jQuery(document).ready(function(){
jQuery("#addfileupload").click(function () {
jQuery("#fileuploads").append("<input
type=\"file\" name=\"attachments[]\"
size=\"75\"><br />");
return false;
});
});
function rating_hover(id) {
var selrating=id.split('_');
for(var i=1; i<=5; i++){
if(i<=selrating[1])
document.getElementById(selrating[0]+'_'+i).style.background="url(images/rating_pos.png)";
if(i>selrating[1])
document.getElementById(selrating[0]+'_'+i).style.background="url(images/rating_neg.png)";
}
}
function rating_leave(id){
for(var i=1; i<=5; i++){
document.getElementById(id+'_'+i).style.background="url(images/rating_neg.png)";
}
}
function rating_select(id){
{/literal}window.location='viewticket.php?tid={$tid}&c={$c}&rating='+id;{literal}
}
</script>{/literal}
<p
class="heading2">{$LANG.supportticketsviewticket}
#{$tid}</p>
{if $errormessage}<div
class="errorbox">{$errormessage|replace:'<li>':'
# '} # </div><br
/>{/if}
<table cellspacing="1" cellpadding="0"
class="frame"><tr><td>
<table
width="100%" cellpadding="2">
<tr><td
width="100"
class="fieldarea">{$LANG.supportticketsdepartment}:</td><td>{$department}</td></tr>
<tr><td
class="fieldarea">{$LANG.supportticketsdate}:</td><td>{$date}</td></tr>
<tr><td
class="fieldarea">{$LANG.supportticketssubject}:</td><td>{$subject}</td></tr>
<tr><td
class="fieldarea">{$LANG.supportticketsstatus}:</td><td>{$status}</td></tr>
<tr><td
class="fieldarea">{$LANG.supportticketsticketurgency}:</td><td>{$urgency}</td></tr>
{foreach
key=num item=customfield from=$customfields}
<tr><td
class="fieldarea">{$customfield.name}:</td><td>{$customfield.value}</td></tr>
{/foreach}
</table>
</td></tr></table>
<br
/>
<div class="clientticketreplyheader"><table
width="100%" cellspacing="0"
cellpadding="0"><tr><td>{$user|replace:"<br
/>":" || "}</td><td
align="right">{$date}</td></tr></table></div>
<div
class="clientticketreply">{$message}{if $attachments}<br
/>
<br
/>
<b>{$LANG.supportticketsticketattachments}</b><br
/>
{foreach from=$attachments key=num item=attachment}
<img
src="images/article.gif" align="middle" /> <a
href="dl.php?type=a&id={$id}&i={$num}">{$attachment}</a><br
/>
{/foreach}{/if}</div>
{foreach key=num item=reply
from=$replies}
<div class="{if
$reply.admin}admin{else}client{/if}ticketreplyheader"><table
width="100%" cellspacing="0"
cellpadding="0"><tr><td>{$reply.user|replace:"<br
/>":" || "}</td><td
align="right">{$reply.date}</td></tr></table></div>
<div
class="{if
$reply.admin}admin{else}client{/if}ticketreply">{$reply.message}{if
$reply.attachments}<br />
<br
/>
<b>{$LANG.supportticketsticketattachments}</b><br
/>
{foreach from=$reply.attachments key=num item=attachment}
<img
src="images/article.gif" align="middle" /> <a
href="dl.php?type=ar&id={$reply.id}&i={$num}">{$attachment}</a><br
/>
{/foreach}{/if}
{if $reply.admin && $ratingenabled}{if
$reply.rating}<table align="right" cellspacing="0"
cellpadding="0">
<tr
height="16">
<td>{$LANG.ticketreatinggiven} </td>
<td
width="16" background="images/rating_{if
$reply.rating>=1}pos{else}neg{/if}.png"></td>
<td
width="16" background="images/rating_{if
$reply.rating>=2}pos{else}neg{/if}.png"></td>
<td
width="16" background="images/rating_{if
$reply.rating>=3}pos{else}neg{/if}.png"></td>
<td
width="16" background="images/rating_{if
$reply.rating>=4}pos{else}neg{/if}.png"></td>
<td
width="16" background="images/rating_{if
$reply.rating>=5}pos{else}neg{/if}.png"></td>
</tr></table>{else}<table
align="right" cellspacing="0"
cellpadding="0">
<tr height="16"
onmouseout="rating_leave('rate{$reply.id}')" style="cursor:
pointer; cursor:
hand;">
<td>{$LANG.ticketratingquestion} </td>
<td
onmouseover="rating_hover('rate{$reply.id}_1')"
onclick="rating_select('rate{$reply.id}_1')"><b>{$LANG.ticketratingpoor} </td>
<td
width="16" id="rate{$reply.id}_1"
onmouseover="rating_hover(this.id)"
onclick="rating_select(this.id)"
background="images/rating_neg.png"></td>
<td
width="16" id="rate{$reply.id}_2"
onmouseover="rating_hover(this.id)"
onclick="rating_select(this.id)"
background="images/rating_neg.png"></td>
<td
width="16" id="rate{$reply.id}_3"
onmouseover="rating_hover(this.id)"
onclick="rating_select(this.id)"
background="images/rating_neg.png"></td>
<td
width="16" id="rate{$reply.id}_4"
onmouseover="rating_hover(this.id)"
onclick="rating_select(this.id)"
background="images/rating_neg.png"></td>
<td
width="16" id="rate{$reply.id}_5"
onmouseover="rating_hover(this.id)"
onclick="rating_select(this.id)"
background="images/rating_neg.png"></td>
<td
onmouseover="rating_hover('rate{$reply.id}_5')"
onclick="rating_select('rate{$reply.id}_5')"><b> {$LANG.ticketratingexcellent}</td>
</tr></table>{/if}<br
/><br /><br />{/if}</div>
{/foreach}
{if
$showclosebutton}
<p align="center"><input
type="button"
value="{$LANG.supportticketsstatuscloseticket}"
onclick="window.location='{$smarty.server.PHP_SELF}?tid={$tid}&c={$c}&closeticket=true'"
class="closeticket"
/></p>
{/if}
<p><strong> » {$LANG.supportticketsreply}</strong></p>
<form
method="post"
action="{$smarty.server.PHP_SELF}?tid={$tid}&c={$c}&postreply=true"
enctype="multipart/form-data">
<table
cellspacing="1" cellpadding="0"
class="frame"><tr><td>
<table
width="100%" cellpadding="2">
<tr><td
width="120"
class="fieldarea">{$LANG.supportticketsclientname}</td><td>{if
$loggedin}{$clientname}{else}<input type="text"
name="replyname" size=30 value="{$replyname}"
/>{/if}</td></tr>
<tr><td
class="fieldarea">{$LANG.supportticketsclientemail}</td><td>{if
$loggedin}{$email}{else}<input type="text"
name="replyemail" size=50 value="{$replyemail}"
/>{/if}</td></tr>
<tr><td colspan="2"
class="fieldarea"><textarea name="replymessage"
rows="12" cols="60"
style="width:100%">{$replymessage}</textarea></td></tr>
<tr><td
class="fieldarea">{$LANG.supportticketsticketattachments}:</td><td><input
type="file" name="attachments[]" size="75"
/> <a href="#" id="addfileupload"><img
src="images/add.gif" align="absmiddle"
border="0" /> {$LANG.addmore}</a><br />
<div
id="fileuploads"></div>
({$LANG.supportticketsallowedextensions}:
{$allowedfiletypes})</td></tr>
</table>
</td></tr></table>
<p
align="center"><input type="submit"
value="{$LANG.supportticketsticketsubmit}"
class="buttongo" /></p>
</form>
{/if}